Chat Team

Team Announcement – Chat Active Time Compliance
To maintain a smooth workflow and ensure fair chat distribution among everyone, we are focusing on improving our overall chat availability and productivity ...
Thu, 5 Feb, 2026 at 11:37 AM
Automation Resolve > Park Chat
Team, Every conversation end on automation will be available in Park Chat for within 24Hrs accessibility. we may reopen on requirement based.   
Thu, 5 Feb, 2026 at 11:40 AM
Mandatory - Add Order ID in Custom Field
Team, To ensure smooth tracking and easy retrieval of chats in the future, it is mandatory to add the customer Order ID in every chat interaction. Pleas...
Thu, 5 Feb, 2026 at 11:41 AM
Chat Wrap up
This is to inform everyone that once a chat is wrapped up, you must close the chat window from your screen. Failing to do so may negatively impact your chat...
Thu, 5 Feb, 2026 at 11:46 AM