The following points are covered for briefing, Morning & Evening, 18th May 25


Reissue Product:-


  • For pre-departure scenarios, ensure that both onward and return itineraries are selected when
  • creating the link order.
  • If the ticket has been partially utilized, select only the return flight for the link order creation.
  • In cases where only one passenger requires a reissue, ensure that only the relevant passenger is selected while creating the link order.
  • The PNR must be updated in link order in case of a PNR split.
  • Ticket number also must be updated on New link order.
  • Luggage option enhancements required and the concerned team is working on it.
  • Addons are not reflecting on Link order this is also reported to concern team.
  • Reissue product Feature only requires to be used for Ticket Issued order status. 
  • All fields are pre-filled, you just need to see your requirement.
  • Test case discussed against Order https://oms.sastaticket.pk/air/admin-panel/booking-summary/4150182, and the clip is also attached for your learning.